Are you looking to become a Slip-N-Grip® distributor? It takes just three main steps: connect with us, fill out a credit application, and start selling. Before taking that first step, you might want to know why Slip-N-Grip® could be the right product for you and your customers. Did you know that Slip-N-Grip® is the only Automotive Aftermarket brand of interior seat protection approved …
The Four Touchpoints You Need to Know About
There are four major touchpoints inside a vehicle that come in close contact with the driver and service technician. It is recommended that these areas are covered and protected with the inexpensive disposable products listed below so when the vehicle is returned to the customer, it is free from dirt, grime, oil, grease, and disease. Steering Wheel. The steering wheel …
Clean Matters
Clean matters more than you think when it comes to customers’ cars. Grime left on a seat can quickly dissuade a customer from returning in the future. Muddy boot prints left on a vehicle’s carpeting can tank a 5-star review to a 2-star. Keeping customers’ cars clean doesn’t have to be a hassle, though! Slip-N-Grip’s vehicle protection products can be …
Turn Customers into Brand Advocates
As we wrote about in a recent blog, there are four main factors that customers look for when choosing a service provider. Value, quality, convenience, and trust apply throughout the dealer experience, not just with fixed ops. Having loyal customers is great for repeat business, but how can you utilize current customers to help you grow your audience and bring in …
Cleanliness is Key in Auto Aftermarket: How to Boost Customer Satisfaction with Slip-N-Grip® Products
In the J.D. Power 2021 U.S. Aftermarket Service Index (ASI) Study, it was found that “[a]ttention to detail boosts customer satisfaction: maintaining a clean service facility –to which customers have become highly sensitized since the pandemic began – can account for higher satisfaction scores.” This finding won’t be necessarily surprising to most. What might be is the fact that the survey …
Plastics: A Year in Review
The onset of the COVID-19 lockdowns in March 2020 caused a shift in almost every aspect of life. Employees started to work from home, masks became the number one accessory, and businesses had to figure out how to adapt. That’s a lot of change, so let’s just talk about plastic and how it was used to keep the world turning. …
How to Keep Customers Coming Back Again…and Again
Dealerships have been riding a high for the last couple of years, enjoying increases in sales since 2015. However, 2017 saw a deceleration of those sales, leaving many dealerships wondering how to increase their profitability and growth amidst the decreasing sales and profit margins. The answer to that lies in the automotive aftermarket, more specifically, the dealerships’ service departments. Sure, …